![]() For two dollars more you get opportunity tracking, lead scoring, routing and assignment and email templates and tracking. In fact, the better comparison with SAP is Salesforce’s Group plan priced at $25 per user/month. You only get content library, customizable reports, Outlook/Gmail integration, task and event tracking, mobile and an internal chat. But Salesforce excludes the more important CRM tools in this plan. ![]() At $5 per user/month (includes five users for contact management), its basic plan is way below SAP’s rate. This includes advanced features like lead management, planning and forecasting and analytics that are otherwise only available in Salesforce CRM’s premium plans.Īt the outset, Salesforce has a cheaper entry price. SAP CRM is bundled with core CRM features sold at a fixed rate of $23 per user/month. So we go back to pricing as the main battleground when comparing Salesforce vs. It has more sophisticated analytics, more expansive cloud storage and bigger community that you can tap to accelerate the sales cycle or process real-time insights. When it comes to robust features, Salesforce CRM delivers more tools, especially when integrated with its other apps or third-party apps via AppExchange. In short, its advantage over Salesforce CRM is obvious if you’re looking at pricing alone. For small businesses with straightforward inbound marketing needs–you send out campaign, get leads, sort prospects and drive them down the funnel–HubSpot’s offer is a bargain.Įven if you have more sophisticated inbound campaigns, integrating the free software with HubSpot’s paid Sales and Marketing solutions is still a dollar cheaper or so than most fully featured CRM, Salesforce included. HubSpot CRM is one of the most robust free CRM apps and it flaunts this advantage over the competition. In short, if email marketing is a priority to you, Zoho CRM has the better price point. The same feature is available in Salesforce Professional plan at $65 per user/month. This is similar to HubSpot’s web forms, a useful element on landing pages for campaigns.Īs for pricing, Zoho CRM includes mass email in its basic plan, which costs $12 per user/month. You can create coding-free forms and embed them on your site to capture leads. Both Salesforce CRM and Zoho CRM are scalable to the needs of small business and large enterprise. Like Salesforce, Zoho can nearly cover all your main business processes without the need for other systems. The Zoho suite boasts of around forty apps across sales, marketing, productivity and business processes and the vendor keeps adding more. The former also features a wide range of native integration within its ecosystem. Likewise, Zoho CRM can match Salesforce CRM’s integration capability. Zoho, after all, is notable for its invoicing and billing app. Zoho CRM also features robust lead, contact management and sales pipeline, plus it leverages the vendor’s strength on purchase control. Zoho CRM is a close competitor of Salesforce in both core CRM features and integration. But first, let’s lay down what Salesforce CRM brings to the table. We’ll focus on the essential CRM functions and pricing to give you an idea how things stand among the best CRM solutions on the market today. To help you gauge if Salesforce CRM is a fit for you, we compared it with other top solutions in the category. But there are a slew of other solutions that offer the same or different value propositions, which may be a better option depending on your scenario. It’s even scalable with four price points starting at $5 per user/month and a bundle plan with other Salesforce apps.įor many companies, Salesforce is the perfect CRM solution: robust, flexible, complex and the brand is trusted. Its main modules for automation, reporting and integration give you a seamless, unified platform to nurture leads towards conversion. Whether used within the Salesforce ecosystem or as a stand-alone solution, this CRM packs in powerful features that help you consolidate and process customer data to surface leads. This is true even in CRM, where the vendor leverages its suite of sales, marketing, service, analytics and cloud storage to deliver a fully featured CRM solution, the Salesforce CRM (interchangeably called Salesforce Cloud). Salesforce is one of the pioneers in cloud computing and it’s no wonder that its reach across myriad software categories has been nothing less than dominant.
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